Legal Information

Effective Date: December 5, 2019

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Paired Power has created this privacy policy to explain its commitment to the privacy of its customers and users. This privacy policy applies to this website, including the portion of the website accessed by Paired Power customers and users (collectively, the “Website”), and the service offered by Paired Power, including through use of the Paired Power SEVO Mobile App (the “Service”). By using the Website and the Service or by transmitting information to us by email or other electronic means, you agree to this privacy policy.

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1. Changes to Privacy Policy

We may change and update this privacy policy from time to time, which such updates will be provided without notice by posting them here. For any significant changes affecting your personally identifiable information, we will post a more prominent notice to the Website of such changes. Paired Power will consider your continued use of the Service to be acceptance of such changes, and should you disagree with any change, your sole recourse is to stop using the Service.

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2. Information Collection and Usage

Paired Power collects different types of information through the Website and the Service, and uses this information in different ways.

Non-Personally Identifiable Information. When you visit the Website, we may collect certain information about your connection (such as your IP address, type of Internet browser and operating system you use, pages viewed, the URL that you visited before you came to our Web Site, and the URL to which you go next). We use such information to understand how users navigate through the Website and to improve your experience using the Website.

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Personally Identifiable Information. If you sign up for the Service, use the Service, or send email or other communication to Paired Power, we may retain those communications to process your inquiries, respond to your requests, and improve the Website and Service. To register for the Service, we may need to collect some information from you to be able to properly provide you the ability to use the Service. Such information may include your name, e-mail address, telephone number, and information about your electric vehicle. When using the Service, you may be asked for additional information to help identify you. All such information used to identify you is “User Information” in this Privacy Policy. We collect only User Information that you provide to us or have given us permission to collect.

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When you use the Service, we may also collect certain information about your Paired Power charging station location, charging duration, and vehicle type and battery capacity to improve your experience using the Service and provide you suitable control over it.

We use the User Information in order to process the application, to provide the Service to our customers and users and to otherwise communicate with you as a customer or user about the Service. We reserve the right to send you certain communications relating to your use of the Service, such as service announcements, notices about new features or information on the Service, and/or administrative messages and communications regarding your account, without offering you the opportunity to opt out of receiving them (other than by opting out of the Service).

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We also may use the User Information to provide advertisements from Paired Power or its partners to you, but you will have the opportunity to opt-out of these communications. You should be sure to read the terms of service and privacy policies of any such third party businesses before providing any information to them so that you can understand their intended uses for your information.

From time to time we may also collect information via online surveys or polls. Participation in these surveys or polls is entirely voluntary, and you may decline to participate.

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Aggregated Information. Paired Power may also analyze and compile information on patterns of usage of the Service. This information is collected in aggregate form, without identifying any user individually. We may use this information to improve the Service and provide this information to third parties for marketing purposes.

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Cookies. Like most websites, we may use cookies to provide users an efficient experience in using the Website. A cookie is a small data file that many websites may store on your computer’s hard drive when you visit them. Cookie files may contain information such as a user ID that the site uses to track the pages visited, but cookie files contain only information supplied by the user. Cookie files cannot read data from your hard drive or read cookie files created by other websites. Some portions of pairedpower.com may use cookies to track user traffic patterns. We do this in order to determine the usefulness of pairedpower.com information to our users and to see how effective our navigational structure is in helping users reach that information. Paired Power does not correlate this information with data about individual users, nor does it share this information or sell it to any third party.

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If you prefer not to store cookies based on visiting pairedpower.com, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use or visit pairedpower.com.

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Children’s Privacy. The Website and the Service are intended for adult users, and Paired Power does not knowingly collect personal information from anyone under 16 years of age.

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3. Information Sharing

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We generally do not share with any third party User Information in a way that would personally identify you. However, we may do so in the following circumstances:

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• (a) as part of a merger, acquisition or any form of sale of some or all of Paired Power assets or business,
• (b) to our service providers and other contractors for the purposes of providing Service to us (such contractors are prohibited from using User Information for any other purpose),
• (c) for bill collection;
• (d) to resolve customer disputes or inquiries;
• (f) in the unlikely event of insolvency, bankruptcy or receivership in which your personal information would be transferred as one of Paired Power’s business assets; and
• (g) where we are legally obligated to disclose information to the government or third parties for the purposes of national security, law enforcement or other issues of public importance.

We may aggregate information and data about you and your use of the Website and Service and provide such aggregated information and data to advertisers and for marketing or promotional purposes. In these circumstances we do not disclose information that could be used to personally identify you.

Access by Paired Power, its distributors, Paired Power charging station owners, or authorized third parties, or their respective employees and consultants to any personal information you provide is limited only to information necessary to provide the business service offered and to allow employees or consultants to perform their duties.

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4. Security Measures

To help protect the privacy of the data you transmit through the Website or Service, Paired Power uses industry-standard secure server software. In addition, Paired Power uses standard industry practice to protect User Information against unauthorized access. However, you should keep in mind that the Website and the Service are run on software, hardware, and networks, any component of which may from time to time require maintenance or experience problems or breaches of security beyond our control and for which we are not responsible.

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5. Links to Third-Party Websites

This website may contain links to third party sites. Access to any other Internet site linked to this website is at the user’s own risk, and Paired Power is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on such sites. Paired Power provides these links as a convenience, and the inclusion of such links does not imply an endorsement.

6. Accessing Your User Information

We attempt to update your User Information as we become aware of changes. We will be able to serve you best if you update your own User Information or notify us of any changes to (or errors in) your User Information. You may update your User Information through the Website or if you are unable to access that information for any reason, you may submit a written or email request for changes to Customer Service at the contact information listed below. In order for us to serve you best, please provide your name, phone number, mailing address, and e-mail address when contacting us.

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7. Consent to Processing

You expressly consent to the transfer and processing of your data (including personally identifiable data) within the United States and through other countries via the Internet.

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8. Governing Law

The Website is controlled and operated by Paired Power. By choosing to visit our Website, use our Service or otherwise provide information to Paired Power, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the State of California. Any dispute arising from or relating to this Agreement shall be determined or arbitrated in Santa Clara County, California. By using the Website or the Service, you agree that all claims will be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. The prevailing party in any dispute arising out of this Agreement shall be entitled to reasonable attorneys’ fees and costs.

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9. Contact Us

If you have any questions about this Privacy Policy, the Website, the Service, or any of our products or services, you may email us at info@pairedpower.com or write to us at: Paired Power, Inc., Attn: Customer Service, 1624 Dell Avenue, Campbell, CA, 95008.

Terms and Conditions

All contents are Copyright © 2015-2017 by Paired Power, Inc. All rights reserved. No portion of this service may be reproduced in any form, or by any means, without the prior written permission of Paired Power, Inc.

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Rules and Regulations

The following rules and regulations apply to all visitors to or users of this website. By accessing this website, user acknowledges acceptance of these terms and conditions. Paired Power, Inc. (“Paired Power”) reserves the right to change these rules and regulations from time to time at its sole discretion. In the case of any violation of these rules and regulations, Paired Power reserves the right to seek all remedies available by law and in equity for such violations. These rules and regulations apply to all present and future visits to this website.

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Limited License

Paired Power hereby authorizes user to copy materials published by Paired Power on this website solely for non-commercial use within your organization in support or use of Paired Power products and services. No other use of the information is authorized. In consideration of this authorization, you agree that any copy of these materials that you make shall retain all copyright and other proprietary notices in the same form and manner as in the original. Except as specified above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark or copyright of Paired Power or any third party.

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ALL CONTENTS ON THIS SITE ARE PROTECTED BY COPYRIGHT. EXCEPT AS SPECIFICALLY PERMITTED HEREIN, NO PORTION OF THE INFORMATION ON THIS WEBSITE MAY BE REPRODUCED IN ANY FORM, OR BY ANY MEANS, WITHOUT PRIOR WRITTEN PERMISSION FROM PAIRED POWER. VISITORS OR USERS ARE NOT PERMITTED TO MODIFY, DISTRIBUTE, PUBLISH, TRANSMIT OR CREATE DERIVATIVE WORKS OF ANY MATERIAL FOUND ON THIS SITE FOR ANY PUBLIC OR COMMERCIAL PURPOSES.

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Patents and Trademarks

Paired Power has issued, registered U.S. patents for its products and technology. The trademarks, logos and service marks (“Marks”) displayed on this website are the property of Paired Power, Inc. or third parties. Users are not permitted to use these Marks without the prior written consent of Paired Power or such third party that may own the Mark. PAIRED POWER, SEVO, and SEVO SunStation are trademarks and service marks of Paired Power, Inc.. Other brand names, product names, and trademarks may appear on this website that belong to their respective holders.

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General Disclaimer

Paired Power has attempted to provide accurate information on this website. Paired Power assumes no responsibility for the accuracy of the information provided. Paired Power may change the programs or products mentioned at any time without notice. Mention of non-Paired Power products or services is for informational purposes only and constitutes neither an endorsement nor a recommendation. ALL INFORMATION PROVIDED ON THIS WEBSITE IS PROVIDED “AS IS” WITH ALL FAULTS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. PAIRED POWER AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

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PAIRED POWER AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS WEBSITE OR ANY PAIRED POWER PRODUCT, DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENTED, EVEN IF PAIRED POWER OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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Forward-Looking Statements

Some of the information on this website may contain projections or other forward-looking statements regarding future events. Users are cautioned that these statements are only projections and that actual events or results may differ materially.

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Products and Services Availability

Not all products or programs mentioned on this website may be available in all geographic locations. Given that we are a U.S. supplier of solar products, we limit the use of our products to locations and regions that will provide the best solar performance. Please contact your local Paired Power sales representative for information on the availability of our products at your location.

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Access to Password Protected/Secure Areas

Access to and use of password protected and/or secure areas of the website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the website may be subject to prosecution.

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Software License Agreement

Any software that you download from this website is governed by (i) the license terms accompanying the file, or (ii) if no license terms accompany the file, the terms of the license agreement that accompanied the original product licensed by you that you are updating, or (iii) the license terms of Paired Power’s Software License Agreement.